Break Downs and Call Outs
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BevTech Solutions technicians are available to attend beer system breakdown call outs when available in the locality and providing the breakdown is related to beer dispense system operation and performance. If the technician is not available or the breakdown is not beer dispense system related i.e. refrigeration, he will contact and organise a contractor partner to attend on his behalf. All technicians carry a comprehensive range of beer dispense system components and parts to cover most breakdown situations.
Preventative Maintenance
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BevTech Solutions offer and promote planned preventative maintenance to minimise unplanned system failure and possible compromised beer product integrity. Due to the remote locations of some hospitality businesses in New Zealand it can be difficult to attend to all breakdown call outs quickly which can cause delays to an outlets ability to dispense tap beer. Preventative maintenance will contribute in minimising these occurrences and in most instances will help to reduce unplanned down time. BevTech Solutions can supply multiple seal replacement kits and other base system components to allow outlet staff to manage some aspects of beer dispense system maintenance and breakdown issues in house.
Refrigeration
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Refrigeration is an important aspect of tap beer dispensing and can greatly affect beer performance and presentation. Under performing refrigeration equipment will cause the beer to behave in an unstable way causing wastage, frothy beer and warm tasting beer. Over performing refrigeration equipment will cause the beer to pour too cold encouraging over carbonation along with flat looking and tasting beer. BevTech Solutions recommend that all refrigeration equipment is serviced annually to ensure it performs efficiently and effectively in all seasons and does not negatively impact the performance or presentation of tap beer in any way. Our preferred refrigeration contractor partners are available nationally to service and support refrigeration equipment installed by BevTech Solutions whether a warranty issue, breakdown call out or preventative maintenance plan.