Planned Calls

• As part of BevTech Solutions territory management objectives, technicians periodically visit trade outlets that sell tap beer products to assess and advise on the quality and presentation of the outlet tap beer and also the performance of the beer dispense system. This service is primarily designed to help lift the overall quaility of tap beer via hospitality industry to consumers while also offering trade operators independent advise and direction to improve the tap beer operation of their businesses.

Training

• BevTech Solutions offer a outlet training service resource that covers beer dispense system products, operation and management. This training objective has been put in place is to impart specific knowledge to trade opertors who have just opened a new hospitality business, taken over a hospitality business or have a number of new staff joining the business who have not worked with tap beer before. Skilled staff will help reduce tap beer wastage while delivering a superior product to their customers and consumers. Suitably skilled staff will also be able to undertake some basic maintenance procedures within the outlet saving the necessity of contracting beer line cleaners and other maintenance contractors for relatively simple tasks.

Faulty Kegs

• BevTech Solutions provide technical back up and analysis for keg performance issues in trade outlets. Often when an outlet experiences beer dispensing issues the source keg will be seen to be at fault and in most instances the keg will be changed only for the fault to reappear in the next keg. These situations generally signal a beer dispense system fault and not a keg fault, BevTech Solutions technicians are trained to identify whether the issue is a keg fault or a dispense system fault and if requested to undertake repairs on the beer dispense system to rectify the fault.